The Platform the Agents Run On

Every capability, in one place.

69 capabilities across 17 areas of university advancement. The ones marked AI are where an agent does the work for you; the rest are the platform those agents stand on. Nothing here is a roadmap item.

1

Workbench

2 capabilities

Priority Dashboard

Start every day with the gifts, campaigns, and follow-ups that need attention now.

Smart Filters

Slice the workspace by portfolio, team, campaign, region, or constituent type.

2

Constituent CRM

4 capabilities

360° Constituent Profiles

One living record for alumni, donors, and organizations—giving, engagement, and relationships in one place.

AI-Powered Profile Enrichment

Automatically complete missing profile fields from trusted sources—so every record stays ready for outreach.

Relationship Graph

See households, employers, and warm introduction paths that unlock major-gift conversations.

Life Events Timeline

Capture milestones that signal the right moment to ask or steward.

3

Lead Capture

3 capabilities

Lead Import

Bring new prospects into the CRM in minutes—from files, events, or partner lists.

AI-Powered Lead Generation

Automatically discover and capture high-potential leads from connected sources—so your pipeline grows while your team focuses on conversations.

Lead Conversion

Promote qualified leads into full constituent records without losing source history.

4

Segmentation

4 capabilities

Segment Builder

Build precise audiences with flexible conditions across gifts, activities, and profile fields.

AI-Powered Segmentation

Describe who you want to reach in plain language—get a ready-to-review audience segment.

Audience Preview

See estimated reach and sample members before you commit a campaign.

Exclusions & Suppression

Keep the wrong people out—already asked, opted out, or recently contacted.

5

Campaigns

4 capabilities

Campaign Workspace

Plan, launch, and track every fundraising campaign from one command center.

AI-Powered Campaign Builder

Turn a brief into a full campaign plan—audiences, stage emails, and launch schedule.

Campaign Audience Roster

Know exactly who is in, who responded, and who still needs a touch.

Multi-channel Orchestration

Coordinate email, calls, events, and content under one campaign story.

6

Email Marketing

6 capabilities

Email Campaign Composer

Guided Audience → Content → Send flow built for advancement teams.

AI-Powered Content Studio

Draft on-brand appeals in seconds; review, edit, and approve before send.

Personalization

Merge fields that make every message feel written for one donor.

A/B Testing

Test subject lines, creative, or send timing—then favor what performs better.

Send Confidence Checks

Test, schedule, and clear a launch checklist before you go live.

Engagement Tracking

Measure opens, clicks, and response to improve the next ask.

7

Call Center

3 capabilities

Outbound Call Campaigns

Dial prioritized lists with progressive pacing and live agent takeover.

Softphone in CRM

Place and manage calls without leaving the advancement workspace.

Call History & Recordings

Keep every conversation attached to the right constituent and campaign.

8

Events

8 capabilities

Event Management

Design and run alumni events from brief to close in one workspace.

AI-Powered Event Setup

Draft event basics from a short brief, then refine with your team.

Registration

Online registration with confirmation and waitlist handling.

Ticketing & Payments

Sell or issue tickets and collect payments without leaving the platform.

Check-in & Attendance

Fast check-in and accurate attendance that feeds stewardship and scoring.

Event Revenue

Track registration and ticket revenue against event goals.

Post-Event Surveys

Capture feedback while the experience is still fresh.

Post-Event Follow-through

Thank-yous and stewardship that turn attendance into the next gift.

9

Major Gifts

5 capabilities

AI-Powered Prospect Discovery

Find who is ready for a major conversation—with scores and evidence you can review.

Smart Cultivation Plays

Personalized journey and outreach ideas that keep prospects warming toward the ask.

AI-Powered Cultivation Messaging

Draft tailored cultivation emails and talking points for each high-value relationship.

Ask Advisor

Guided ask ranges grounded in capacity, affinity, and giving history.

Portfolio Workbench

Focus gift officers on the relationships that deserve attention this week.

10

Stewardship

3 capabilities

Stewardship Workbench

A prioritized queue of thanks, milestones, and recognition tasks.

Stewardship Automation

Trigger the right touch at the right time with configurable rules.

Recognition Programs

Membership ladders and recognition that keep donors coming back.

11

Engagement Programs

3 capabilities

Volunteer Programs

Recruit, match, and manage volunteer opportunities.

Mentorship Programs

Run mentor–mentee matching and program operations.

Giving Days

Stand up time-bound giving moments with focused messaging.

12

Content & Social

5 capabilities

Post Management

Create, review, schedule, and publish posts across channels from one content hub.

AI-Powered Social Copy

Generate channel-ready drafts from a campaign or event brief in seconds.

AI-Powered Auto Publishing

Automatically publish approved posts on schedule across connected social channels.

Content Calendar

See what’s going live—and prevent conflicting messages on the same audience.

Media Library

Reuse approved images and assets across campaigns and posts.

13

Followup

5 capabilities

Unified Inbox

Meet email, chat, and social replies in one advancement inbox.

Omnichannel Messaging

Reply across WhatsApp, Facebook, LinkedIn, and X from the same workspace.

Knowledge Base

Give your team—and AI replies—an approved source of truth for policies, FAQs, and talking points.

AI-Powered Followup Replies

Draft knowledge-backed replies so every inbound gets a fast, on-brand first response.

Conversation Timeline

Every reply writes back to the constituent record—nothing lives in a silo.

14

AI Suite

4 capabilities

AlumniAi Insight

Recommendations and predictions on your existing constituent base.

AutoReach Outbound

Scale outbound execution together with AI-powered lead generation.

FollowupAi Inbox

Inbound conversations with drafted replies for staff review.

GeoGrow Content

Grow awareness with AI-assisted content and governed publishing.

15

Alumni Portal

5 capabilities

Self-Service Portal

Alumni update profiles, browse events, and stay connected.

LinkedIn Sign-In & Profile Sync

Sign in with LinkedIn and automatically bring alumni profile details into the portal.

Online Giving

Make it easy to give—and see the impact of every gift.

Membership & Career Hub

Membership cards, volunteering, and mentorship in one alumni experience.

Portal ChatBot

Answer common alumni questions instantly with a guided on-portal assistant.

16

Analytics

2 capabilities

Advancement Dashboards

Leadership-ready views of pipeline, campaigns, and engagement.

Custom Reports

Answer your own questions without waiting on IT.

17

Platform & Trust

3 capabilities

Metadata Studio

Configure objects, fields, and layouts without a release cycle.

Access & Compliance

Roles, field security, consent-aware sends, and full audit trails.

Open Integrations

Connect CRM, SSO, email, and advancement systems you already use.

Your CRM stays your system of record. AlumniAI.ai makes every part of it act.